Privacy policy
Data controller
SAS La Palmeraie sur l'Océan, 240 bis rue des Argonautes, 97434 Saline-les-Bains, La Réunion, France — lapalmeraiesurlocean@gmail.com.
Data collected and purposes
- Bookings: identity, contact details, dates and payment, processed by our booking provider Reservit, to manage your stay and meet our accounting obligations.
- Messages by email or phone: to answer your requests.
- Audience measurement: Matomo, without consent, as described below.
Recipients
La Palmeraie sur l'Océan and Reservit, for the booking only. Your data is never sold or passed on to third parties for commercial purposes.
Retention periods
Booking data: for the duration of the stay, then 10 years for accounting records. Messages: 3 years after the last contact. Audience measurement: 13 months.
Audience measurement
This website uses Matomo to compile visitor statistics. Hosted in the European Union, they are neither combined with other processing nor shared with third parties. IP addresses are anonymised, the measurement cookie lasts no longer than 13 months and raw data is kept for 13 months. In line with the recommendations of the CNIL (the French data protection authority), this measurement does not require your consent; you may nevertheless opt out:
Your rights
You have the right to access, rectify, erase, object to, restrict and port your data, by writing to lapalmeraiesurlocean@gmail.com. You may also lodge a complaint with the CNIL (cnil.fr).
Hosting
OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.